Growme
Your WhatsApp calls and your hotline, answered in one place.
Growme is the call centre itself, so both channels arrive on one screen.
Your AI employee picks up, and your team is there for whoever wants a person.
One floor, both channels
WhatsApp calling
Customers call the same number they message you on, and it is answered.
Your hotline
Your existing local number comes across and works the same way.
One team, one board
Your people and your AI employee sit on one list, sorted by who is free.
Your own PBX
The exchange is here, so nothing has to be bought or wired up first.
Or your existing one
Every SIP-speaking exchange can connect instead, with presets for the common ones.
And they speak in a real voice
Your language, your accent
The voice is built from recordings you supply, and improves as you add more.
Rated by your customers
Language, accent and tone are scored by the people on the call.
Always disclosed
On a call your customer is told they are speaking with an AI agent.
Every call kept
Recorded, summarised and attached to the customer's own record.
Every call makes the next one better
The call is rated
Each one is scored, and the good ones are marked as worth learning from.
The knowledge is saved
A call that went well becomes business knowledge, once you confirm it.
The way you sell is written
Your order of steps is drawn from your own calls, never typed in by you.
A supervisor can listen
Any call can be listened to live, the way a floor manager would.
Your number could be answering customers this week.
Three hundred dollars a month, five people, and one AI employee who starts on the first day.